
Useful links
If you need information, news, guidance or support on pension-related issues, it’s worth taking a look at some of these websites.

Aptia-Group
This allows you to send your filled-in forms or request Scheme documents such as the trust deed and rules and latest valuation report. You can also ask questions about your benefits under the Scheme and request benefit quotations.

Isio
Isio is a Chartered Independent Financial Adviser with over 15 years of experience in providing financial and/or tax advice. This service is paid-for by the Scheme and allows you to get the financial advice twice before you retire.

MoneyHelper
This service helps make your money and pension choices clearer, to put you in control with impartial help that’s on your side. It is backed by the government and free to use.

The Pensions Regulator (TPR)
TPR works with pension scheme trustees, scheme managers and employers to help protect your pension.

The Pensions Ombudsman
This is an independent organisation set up by law to deal with pension complaints. They look at the facts without taking sides and the service is free to use.

ScamSmart
Use this to check an investment or pension opportunity you have been offered and avoid scams.

The Pension Service
Part of the Department for Work & Pensions (DWP), this service provides information about your state pension benefits.

Pension Protection Fund (PPF)
The PPF provides compensation to members of eligible defined benefit pension schemes in the event of the employer becoming insolvent and where there are insufficient assets in the pension scheme to cover the PPF level of compensation.

Financial Conduct Authority
A place to get guidance if you’re considering a pension transfer.